Design is a power – underestimated by designers and ignored or exploited by others. Our collective failure to recognise the extents of power we yield as designers has ‘hollowed out’ architectural culture.
The complexity of Architecture UX needs a simple reference point we can make a mess of and return to time and time again. As a UX designer, I’d developed a UX design process which I’m now adapting for Architecture. Read the six-phase process and get thinking about empathy and ego with me.
Tristan Morgan, National Design Technology Lead: Innovation at COX Architecture and Teaching Associate at the University of Western Australia, has first-hand insight into the AEC/UX problem in both practice and practicality. He answers a few of my questions to help frame the project.