The complexity of Architecture UX needs a simple reference point we can make a mess of and return to time and time again. As a UX designer, I’d developed a UX design process which I’m now adapting for Architecture. Read the six-phase process and get thinking about empathy and ego with me.
Here’s a short update on the WeWork/UX case study progress. I share my preliminary thoughts on the purpose of the case study, my theories and assumptions, like how I think WeWork applied a product-business model way of thinking to office space, using architecture as a research and development tool.
I’m introducing the research I’m starting for the first case study. WeWork recognised that UX research is a means to create architecture that responds to people and their humanity, and recruited a UX team to find out how. WeWork acquired architectural data literacy and reaped the rewards.
A UX Design process is not a new method for designing, well, anything. Nor is stealing vocab and concepts from other industries, or even using those same principles for our built environment.
Everyone loves architecture right? Design communication is a mindset more than any skill or tool. And our tools include much more than words and diagrams.
Our creative work is now thoroughly multi-, inter-, and trans-disciplinary. The ‘generalist’ designer today is best placed for this next step in creating our built environment, as we spend our education and careers listening and searching without restrictions of specialisation. With adaptive process and communication tools, we are the future architects of environments in any reality.
Using the ‘User’
As designers and architects, we express ideas via various languages. When designing, ‘user’ is a term that’s always left me uncomfortable. Let’s change it.